How to secure a bank teller job in any Nigerian bank - You are on this page because you are looking for means to help you secure that dream job which is a teller job. This post is carefully written with all the practical tips that guarantee you 99% chance of securing that job.
Before we continue, I will like you to understand who a bank teller is and their responsibilities in any bank.
Who is a Bank teller
A Bank teller is an employee of a bank who deals directly with customers. They are front-line transaction officers in any bank.Responsibiities of a Bank teller
1. Bank tellers are responsible of checking cashing, depositing,transfers and wire transfers that go on in the bank.
2. They handle saving deposits and withdrawals.
3. They are more likely to detect fraudulent transactions in the bank like; detecting counterfeit currencies and checks and identifying theft.
4. They promote the financial institutions products like loans and mortgages.
5. They resolves customers issues.
6. They handle cash advances.
7. They handle business referrals( trust, insurance and lending).
8.They balance the vault, cash drawers, ATMs daily.
Qualities you need to secure a bank teller job.
Apart from having a good degree from a recognised institution,there are skills an individual have to possess to be hired as a bank teller and they include;
1. Good Customer Service
Banks require tellers who are friendly and display excellent interpersonal skills especially to their customers. When customers experience poor customer service from tellers, it might lead to business and financial lose for the financial institution.
2. Mathematics Skills
So many banks are automated nowadays but bank tellers are expected to have good knowledge in mathematics. Since they provide services to customers and answer questions which always involve account debuting and crediting. Bank tellers need to be able to answer questions on addition and subtractions without the use of calculators.
3. Attention to Details
Banks don't need people who are easily distracted to work as tellers. To be hired as a bank teller, you have to show that you are detail oriented. This skill is needed to avoid distraction and mistakes when verifying customers identification before making payments.
Bank recruiters are knownto check this skill during interview and test,absent the applicant's knowledge. During interview, pay attention to details and never be distracted.
4. Quick, Smart And Accurate
Many times,we have encountered slow and lazy tellers in banks. This always causes anger and displeasure among customers who wait on long queues. Banks require individuals who are smart and quick in service to work as tellers.
5. Multitasking Ability
A customer will approach a teller to process a loan payment, another will ask for savings withdrawals and another will require his account deposit to be checked. When this happen,the skill of multi-task should be applied. Bank tellers are expected to complete multiple tasks as part of one transaction while staying aware of their environment.
6. Discreet and Confident
In banks, customers often reveal their sensitive and private details, expecting tellers to keep those information's safe. Banks hire individuals who understand the importance of discretion and confidentiality not someone who can't keep a secret.
Now over to you
I believe I have listed the important details and tips that will help you easily secure a tellers job in any bank. You are responsible of mastering what you just learnt and putting them to practice. I wish you luck in your interviews and tests.
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